Terms and Conditions

Clear terms, smooth partnerships—setting the stage for digital success!

These Terms and Conditions outline the rules, responsibilities, and legal guidelines governing your use of Select Marketing & Web Solutions Pty Ltd’s services and website.

1. Introduction

Welcome to Select Marketing & Web Solutions Pty Ltd ("we," "our," "us"). These Terms and Conditions govern your use of our website and services. You agree to comply with and be bound by these terms by accessing our website or engaging in our services.

2. Services

Select Marketing & Web Solutions Pty Ltd provides digital marketing services, including but not limited to web design, SEO, PPC, social media marketing, branding, and advertising. The scope of services will be outlined in a separate service agreement between the client and Select Marketing.

3. Payments & Fees

• All fees for services must be paid as per the agreed-upon invoice schedule.
• Late payments may incur additional charges or result in service suspension.
• Select Marketing reserves the right to modify pricing and fees with prior notice.

4. Client Responsibilities

Clients agree to:

• Provide accurate and complete information required for project completion.
• Respond promptly to requests for approvals, content, or other project-related requirements.
• Ensure they have the necessary rights for any content, trademarks, or intellectual property provided to Select Marketing.

5. Scheduling, Production, and Service Management

• If necessary, Select Marketing may develop a production schedule for the services.
• Select Marketing will use reasonable commercial efforts to execute services in accordance with the schedule.

Delays in client approvals, content provision, or feedback may result in:

• A change in the delivery deadline outlined in the production schedule or
• A variation notice will be issued if the deadline, including necessary overtime costs, cannot be changed.

6. Search Engine Optimisation (SEO)

Our SEO services may include:

• Keyword research & recommendations
• Local SEO reports
• On-page SEO reports
• Copywriting & content generation
• Creation of Google Analytics and Google Search Console accounts
• Implementation of conversion tracking codes
• Link building & local citations
• Monthly progress reports

Our SEO services exclude:

• Implementation of on-page SEO reports
• Advanced conversion tracking setup requiring website development
• Broken link cleanup & ongoing maintenance
• Google Search Console management
• Website development, maintenance, security updates, or migrations
• Mid-campaign strategy changes

SEO services are designed for existing websites and do not include consulting or project management for website migrations. Clients engaging third-party developers for new websites are responsible for managing the migration to ensure no loss of rankings or traffic.

7. Search Engine Advertising

Our Search Engine Advertising services may include:

• Keyword research & recommendations
• Google Ads & Analytics account creation
• Conversion tracking setup & implementation
• Ad copywriting & extensions
• Bid management & ad targeting
• Ongoing campaign optimisation & analysis
• Monthly progress reports

Our services exclude:

• Advanced tracking code implementation requiring development
• Privacy policy creation
• Website development or landing page design
• Mid-campaign strategy changes

8. Display Advertising

Our Display Advertising services may include:

• Display banner creation
• Google Ads account setup
• Conversion tracking & remarketing tags setup*
• Audience & placement targeting
• Ongoing campaign analysis & optimisation
• Monthly progress reports

Our services exclude:

• Advanced tracking code implementation requiring development
• Privacy policy creation
• Website development or landing page design
• Mid-campaign strategy changes

*The client is responsible for adding these tags to their website once they have been set up for the campaigns.

9. Social Media Advertising

Our Social Media Advertising services may include:

• Facebook ad creation, including design & copywriting
• Facebook ad account setup within Select Marketing’s business manager
• Conversion tracking setup, including Facebook Pixel implementation*
• Audience targeting & remarketing
• Ongoing campaign analysis & optimisation
• Monthly progress reports

Our services exclude:

• Advanced tracking code implementation requiring development
• Privacy policy creation
• Website development or landing page design
• Facebook community/page management
• Mid-campaign strategy changes

*The client is responsible for adding the pixel to their website once they have been set up for the campaigns.

10. Social Media Management (SMM)

Our Social Media Management services may include:

• Social media strategy development
• Social media campaign management & content creation
• Profile management for platforms like Facebook, Twitter, and LinkedIn
• Engagement, analytics, and reporting

Clients must provide access to social media accounts or allow Select Marketing to set up accounts on their behalf.

11. Strategy, Creative, and Analytics

Our strategy and analytics services may include:

• Digital marketing audits & strategy development
• Content creation (videos, images, infographics, reports, etc.)
• Google Analytics setup & reporting
• Reputation management & call tracking

12. Intellectual Property

• All custom designs, content, and marketing strategies created by Select Marketing remain our intellectual property until full payment has been received.
• Once payment is made in full, the client is granted a non-exclusive, non-transferable license to use the deliverables.
• Clients may not resell, reproduce, or distribute any material provided by Select Marketing without written permission.

13. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary or sensitive information shared during the course of the business relationship.

14. Limitation of Liability and Warranty

• To the fullest extent permissible by law, Select Marketing is not liable (whether in contract or tort) for:

• Faults or defects in services or goods provided by third parties in connection with this agreement.

• Any indirect, special, or consequential loss (including loss or corruption of data, loss of profits, revenue, goodwill, anticipated savings, and business interruption), however arising, whether or not Select Marketing knew of the possibility of such loss and whether or not such loss was foreseeable.

• In no event will Select Marketing’s liability exceed the amounts actually paid by the client for the services.

• Select Marketing makes no guarantees regarding the success of marketing campaigns, as outcomes are influenced by various external factors beyond our control.

• Search engine results and ad positions vary, and algorithm changes by search engines and social media platforms are beyond our control.

• To the fullest extent permitted by law, Select Marketing’s liability for a breach of a non-excludable condition is limited to either re-supplying the services or reimbursing the client for the cost of having the services supplied again.

15. Service Interruptions & Disruptions

You acknowledge that electronic services may experience interruptions or breakdowns, and non-electronic services may also be subject to disruption.

• As a result, the services provided may not be error-free or uninterrupted, and access to the service may be affected.
• Select Marketing reserves the right to continue providing services and invoicing clients despite disruptions, except in cases where disruptions are directly caused by Select Marketing’s negligence or willful misconduct.

16. Archiving & Retrieval

• Select Marketing will make reasonable efforts to store or archive electronic files used in the production of your service. However, we do not guarantee the future retrieval or availability of any stored or archived files.
• Once your service is launched, the responsibility for archiving files and databases and maintaining copies rests with the client.
• At the client’s request, Select Marketing may provide archiving and retrieval services for an additional cost.

17. Purchase of Stock Images, Fonts, Photography, Audio, or Video

• Unless specified in the pricing structure, fees do not include searches or purchases of stock images, commercial fonts, photography, audio, or video.

• Clients may provide their own stock images, fonts, audio, or video, or Select Marketing can purchase them on their behalf.

• When Select Marketing purchases stock images or commercial fonts, Select Marketing remains the license holder, and usage is restricted to the terms of the license.

• Clients indemnify and agree to hold Select Marketing harmless from any loss arising from a breach of licensing agreements.

• Standard stock images will be charged at current rates.

• Costs for fonts, photography, audio, or video will be provided for approval separately via a variation notice.

• Ownership of finished photography, audio, or video will transfer to the client upon full payment of all issued invoices.

• Select Marketing retains ownership of all working files.

18. Indemnity

You agree to indemnify and hold Select Marketing harmless from any actions, claims, proceedings, demands, liabilities, losses, damages, expenses, and costs (including legal fees) arising from:

• Any breach of this agreement.
• Your negligent acts or omissions.
• Your use of the services, including third-party claims.
• Any breach of third-party intellectual property rights.

19. Intellectual Property and Supply of Raw / Editable Files

All intellectual property rights in service materials vest in Select Marketing.

Select Marketing grants clients a non-transferable, non-exclusive license to publish and use service intellectual property solely for the agreed-upon purpose.

Clients must not, without written consent:

• Adapt, modify, or create derivative works.
• Reverse engineer, disassemble or decompile service intellectual property.
• Distribute, resell, or sublicense materials.
• Remove copyright or proprietary notices.
• Landing pages created for paid marketing campaigns will be hosted by Select Marketing only for the duration of the campaign.
• The supply of raw/editable files is at Select Marketing’s discretion and may incur additional costs.
• Stock images and commercial fonts remain the property of Select Marketing or its licensors.
• Select Marketing retains ownership of ad text, targeting, creative, and accounts.
• Clients agree to include a Select Marketing logo or hyperlink in website footers.
• Select Marketing reserves the right to showcase provided services for promotional and portfolio purposes.

20. Termination

• Either party may terminate the service agreement with prior written notice of 30 days or as specified in the contract.
• Termination does not relieve the client from the obligation to pay for services rendered up to the termination date.
• Select Marketing reserves the right to terminate services if a client breaches any of these terms.
• For invoices that are overdue by 14+ days, Select Marketing reserves the right to terminate services immediately, including the removal of any website hosting and maintenance plans, social media marketing, PPC and advertising campaigns that could still be in the process of running.

21. Third-Party Services

• We may use third-party tools, software, and services to deliver our marketing services. We are not liable for any issues caused by these third-party providers.

• Any fees for third-party services (e.g., ad spend, hosting fees) will be the client’s responsibility unless otherwise agreed.

22. Governing Law

The laws of Queensland, Australia govern these Terms and Conditions. Any disputes shall be resolved in the appropriate courts within Queensland.

23. Changes to Terms & Conditions

We reserve the right to update or modify these terms at any time. Clients will be notified of significant changes. Continued use of our services constitutes acceptance of the revised terms.

24. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Select Marketing & Web Solutions Pty Ltd

Address: Suite 1, 66 Appel Street, Surfers Paradise, QLD Australia 4217

Phone: (07) 5592 2685 or email

By using our services, you agree to these terms and conditions.